Help & Support
What is FanVault?
FanVault.Live helps independent artists turn creative moments into collectible Drops that build stronger connections with their fans.
Think of FanVault as modern album liner notes — with a little surprise and discovery built in.
Artists create cards featuring stories, images, sounds, and other meaningful moments. They assemble these cards into collections called decks, assign rarity levels, and can include special rewards.
Fans join Drops, discover cards, and save them in their personal Vault.
Artists own their content. Fans own their collecting experience, rewards, and memories — proof they were there.
How it works
Join a Drop
Join an artist's Drop before it's released. You may know the theme or story, but not exactly which cards you'll receive.
That's part of the anticipation.
Open your pack
When the Drop is released, open your pack to reveal three cards selected from the artist's deck.
Some cards are common. Others are rare. You never know exactly what you'll discover.
Collect your cards
Your cards are saved in your personal Vault.
Some may contain rewards such as exclusive images, audio recordings, written notes, special offers, links, or other surprises chosen by the artist.
Your collection becomes a record of the artists and moments you've supported.
Good to know
- Drops and rewards are determined by the artist.
- Rewards may vary between cards and Drops.
- FanVault.Live is currently in beta and free to use.
- We're continually improving the experience.
Having trouble?
Try refreshing the page or logging out and back in.
Still need a hand? We're happy to help.
✉ puckett.brian@gmail.com